SkulHub

Privacy Policy

Version 1.0 | Last Updated: December 2024

1. Introduction

SkulHub is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

2. Information We Collect

We collect information that you provide directly to us, including:

  • Personal identification information (name, email address, phone number)
  • Student information (name, date of birth, grade, identification numbers)
  • Guardian/Parent information
  • Academic records and performance data
  • Attendance records
  • Financial information related to school fees
  • Communication records between users
3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process and manage student enrollment and records
  • Facilitate communication between schools, teachers, and parents
  • Track attendance and academic performance
  • Process fee payments and generate financial reports
  • Send notifications about school activities and emergencies
  • Ensure compliance with educational regulations
4. Data Security

We implement appropriate technical and organizational security measures to protect your personal data, including:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication mechanisms
  • Regular backups and disaster recovery procedures
  • Staff training on data protection
5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

  • School administrators and authorized staff
  • Teachers and educators as necessary for educational purposes
  • Parents/Guardians regarding their children's information
  • Service providers who assist in our operations (under strict confidentiality agreements)
  • Legal authorities when required by law
6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Student records are typically retained for the duration of enrollment plus an additional period as required by educational regulations.

7. Your Rights

Under the Kenya Data Protection Act, 2019, and other applicable laws, you have the right to:

  • Access your personal data
  • Correct inaccurate or incomplete data
  • Request deletion of your data (subject to legal requirements)
  • Object to processing of your data
  • Data portability
  • Withdraw consent at any time
8. Children's Privacy

SkulHub is designed for educational purposes and processes data of minors with the consent of schools and parents/guardians. We take extra precautions to protect children's privacy and only collect information that is necessary for educational purposes.

9. Cookies and Tracking

We use essential cookies to provide and maintain our services. These cookies are necessary for the proper functioning of the platform and cannot be disabled. We do not use tracking cookies for advertising purposes.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

  • Data Protection Officer: dpo@skulhub.co.ke
  • Phone: +254 700 123 456
  • Address: SkulHub Data Protection Office, Nairobi, Kenya

By using SkulHub, you acknowledge that you have read and understood this Privacy Policy.

Privacy Policy | SkulHub